Help and contact
Have a question, something isn’t working or you’ve had an idea? Email me at mycozymomentapp@gmail.com. I read every email and reply as soon as I can.
If it’s a bug, tell me what phone you have, which version of Android it runs and what you were doing when it happened.
Frequently asked questions
Where is my data stored?
On your phone, inside the app. It doesn’t go anywhere else. You’ll find it all in the privacy policy.
How do I move my data to another phone?
On your old phone, go to More › Settings › Your memories and tap Save backup. Move that file to your new phone and, in the app, tap Restore backup.
I’m not getting my reminders
In More › Settings › Reminders, check that the app has permission to send notifications and to schedule exact alarms. Some phones close apps to save battery: in Android’s battery settings, let My Cozy Moment run without restrictions.
How much does it cost?
Nothing. The app is free.
How do I delete my data?
I explain it step by step in how to delete your data.